Leaders in cloud contact center and video-first unified communications join forces to deliver faster, more personalized customer experiences while supporting remote workers As companies and ...

NICE inContact Announces Support for Routing Omnichannel Interactions Natively in Salesforce Live Agent With API integrations with Salesforce, CXone intelligently routes interactions to improve ...

inContact, a provider of cloud contact center software and contact center agent optimization tools, today announced that its recently launched cloud universal queue will be expanded with the ...

Hoboken, N.J., July 31, 2017 – The world’s No. 1 cloud customer experience platform is here. NICE (Nasdaq:NICE) announced today the launch of NICE inContact CXone™, the cloud platform that empowers ...

COLUMBUS, OH / ACCESSWIRE / DECEMBER 4, 2018 / ContactUS Communications, a U.S.-based provider of contact center services, launched its Master Agency division, anchored by NICE inContact, to better ...

BOSTON--(BUSINESS WIRE)--Fuze, the leading cloud-based communications provider for the modern global enterprise, today announced the expansion of its partnership with NICE inContact, further enhancing ...