It combines direct customer refunds, additional compensation, and operational commitments aimed at reforming how Amazon processes returns and refunds.

Amazon customers can file a claim to receive a refund for their Prime subscriptions as part of the company's $2.5 billion settlement with the Federal Trade Commission over allegations of deceptive ...

Amazon has agreed to pay $309 million to resolve a nationwide class action lawsuit alleging that the company improperly denied refunds or recharged customers af ...

How much can you get? The portion of the settlement you receive is based on the total amount of Amazon Prime membership fees you paid during the specified time period. The maximum amount is $51.

Amazon is preparing to email millions of Prime subscribers to tell them they are getting money back, the most visible consumer moment yet in a record federal settlement over how the company handled ...

Amazon's latest round of automatic $51 credits has turned a routine refund into a small financial puzzle, especially when the money lands in PayPal or Venmo instead of a familiar bank account. I want ...

Amazon Issuing $2.5B in Refunds to Eligible Prime Customers to Settle FTC Suit Your email has been sent Eligible Amazon Prime members will soon see payments from the online retail giant as part of a ...