Despite falling auto insurance rates, customer satisfaction with claims handling remains surprisingly flat.

Scott Nyerges is a former senior editor and content strategist at U.S. News & World Report, where he led coverage of car insurance and other personal insurance lines. He's also served as a managing ...

New York State is starting to tackle car insurance affordability in several new ways, including cracking down on fraudulent claims and limiting payouts to "bad actors." ...

Auto insurance claims can involve complex legal issues. You cannot count on insurance company representatives to provide accurate information since they are ultimately interested in protecting their ...

Bundling your home and auto insurance policies from one company can simplify billing and claims—potentially saving you money.

When police officers arrive on the scene, provide factual statements about the moments leading up to the car accident. Do Seek Medical Treatment Car accidents can result in serious injuries, including ...