New platforms and services use sensors, AI-driven analytics and mobile-enabled payments to provide a more customized and ...

Brianna Bagley’s favorite hobby is playing Horizon Zero Dawn, a role-playing game featuring a young hunter who battles murderous robotic organisms on a postapocalyptic planet overrun by machines. When ...

Headed into the holiday season, the retail industry is wrangling with a surge in shoplifting and possible solutions to prevent theft. The upsurge may be an inadvertent consequence of another trend: ...

The impact of COVID-19 in 2020 brought numerous changes to the retail industry all at once. From an increase in online shopping to a growing awareness of health procedures and safety in-store, the ...

Automation offers exciting promise in retail – to reduce costs, make employees more productive and improve the customer experience. Consumers see automation as a way to help them solve many of the ...

New technology is not just making shopping more challenging for workers and consumers—it’s poised to rip off the most vulnerable. Kroger groceries are pioneering techniques to bleed shoppers ...