The emergency department serves as the primary driver of admit volume in most hospitals, accounting for more than half of hospital admissions on average. If an ED fails to function efficiently — ...

One of the overall goals of healthcare reform is to move from a fragmented healthcare system to an integrated model that provides services more efficiently and at less cost. Within hospitals, this ...

Healthcare: try to name a sector in which the importance of process excellence is higher. You’ll struggle. Every decision, every action, every allocation of personnel or resources has a direct impact ...