Many hospitals are struggling to address crowded and inefficient emergency departments. As the ED is the “front door” to the hospital for many patients, it is essential that hospitals have efficient, ...

One of the overall goals of healthcare reform is to move from a fragmented healthcare system to an integrated model that provides services more efficiently and at less cost. Within hospitals, this ...

Healthcare: try to name a sector in which the importance of process excellence is higher. You’ll struggle. Every decision, every action, every allocation of personnel or resources has a direct impact ...