There’s no rogue McDonald’s AI bot, but ‘prompt injection’ is still a risk for companies

People hacking branded AI bots can result in significant reputational, financial, and legal consequences. There appears to be ...
Retail TouchPoints

How Bot-Supported Customer Service Can Save The Buyer Journey

If you don’t understand the customer journey, you may as well be selling blind. Luckily, chatbots are helping brands gain a deeper understanding of the customer journey — and take better control of it ...
TechNode

Baidu launches ChatGPT rival ERNIE Bot, sees 30,000 companies apply to use it in first hour

Every Wednesday and Friday, TechNode’s Briefing newsletter delivers a roundup of the most important news in China tech, straight to your inbox. Sign up Chinese search giant Baidu on Thursday ...

Meet Noscroll, an AI bot that does your doomscrolling for you

What if you could outsource your doomscrolling? That’s the premise behind the new startup Noscroll, which is offering an ...
SDxCentral

IBM and Cloudflare partner to protect user sites against malicious bots

IBM is partnering with Cloudflare to provide bot management capabilities to help protect IBM Cloud customers' websites from malicious bots and automated threats. The new Cloudflare Bot Management on ...
Orlando Weekly

Orlando Fringe 2025 review: ‘Customer Service Bot’s Rules for the Drive-Thru’

Robots have taken over customer service jobs to replace humans in the alternate universe of Customer Service Bot’s Rules for the Drive-Thru, written by Cinna Jude and directed by Krystal Glover. The ...
Dark Reading

Microsoft Azure AI Health Bot Infected With Critical Vulnerabilities

Multiple privilege escalation issues in Microsoft Azure's cloud-based Health Bot service opened the platform to server-side request forgery (SSRF) and could have allowed access to cross-tenant ...