Café Blue Bottle and China Gate, face penalties for violating consumer rights after Delhi High Court upholds CCPA guidelines ...

Several restaurants, including Cafe Blue Bottle, Patna, and China Gate Restaurant (Bora Bora), Mumbai, were automatically levying a 10 per cent service charge by default ...

The CCPA holds that marketplace platforms cannot evade accountability by claiming intermediary status when consumer safety is at stake.

The CCPA has taken action against 27 restaurants across India for adding service charges automatically, calling it an unfair trade practice under consumer law. The regulator has ordered refunds, ...

The CCPA found that Zepto engaged in ‘drip pricing’, wherein mandatory fees surfaced late in the purchase flow, and ‘basket sneaking’ The CCPA has directed Zepto to rework its platform to provide ...