Steam is taking the fight to Discord with a new Chat service that makes it easier to communicate with teammates. Chat can be used for voice and text, negating the need for third-party services, and it ...

The chat app's $2-per-month Viber Plus service includes perks like voice message transcription and special stickers. Mike Sorrentino is a Senior Editor for Mobile, covering phones, texting apps and ...

Social network X is bringing its private messaging service, dubbed X Chat, to a standalone app. The company on Monday said the initial beta of the X Chat app was being made available to thousands of ...

Microsoft's new Bing chat service is powered by an upgraded version of the same AI tech that underpins ChatGPT. The new Bing displays traditional search results side-by-side with AI annotations and a ...

We all know that customer service is a core space where companies can improve to maintain an edge against their competitors. An article from Zendesk highlights "51 customer service statistics you need ...

Live chat is a feature that makes your website more informative and engaging to visitors. It helps you differentiate yourself from the competition, giving prospects and customers a more interactive ...