An engineering team spends six weeks building a chatbot with an AI app builder. The demo impresses the C-suite. The bot answers product questions, suggests items, and handles returns in a sandbox.

Claude down, when will AI chatbot be back up, and how to fix API error 500 message remains a top search as users report ...

The AI industry will likely follow the ‘growth at all costs’ model used by Uber and others, and then hike up prices. Welcome to AI Decoded, Fast Company’s weekly newsletter that breaks down the most ...

As Artificial intelligence moves into every corner of modern life, we examine the ways AI enhances how we have fun and seek connection. By now, you’re probably aware of AI chatbots and their basic ...

In addition to asking workers how they feel about and use AI in the workplace generally, we asked a series of questions specifically about workplace use of AI chatbots – such as ChatGPT, Gemini or ...