An unfamiliar number appears on your cellphone. It’s from your area code, so you answer it, thinking it might be important. There is an unnatural pause after you say hello, and what follows is a ...

Have a question for Jeff Rossen? He's answering your consumer questions every Friday in the new segment "Rossen Responds." Email your questions to him at RossenResponds@hearst.com.Robocalls are still ...