CNBC

Coinbase users slam new customer service phone support: 'It was a joke'

Cryptocurrency exchange Coinbase started new live phone support in the wake of thousands of customer service complaints. One Los Angeles couple lost about $700,000 from their Coinbase account. The ...
TechCrunch

Coinbase commits to a ‘better customer experience’ following complaints

Coinbase has a problem. As interest in Bitcoin has soared along with its price, the popular cryptocurrency exchange has found itself the target of a growing spate of angry customers who haven’t been ...
CoinTelegraph

Coinbase users angry with customer support after funds disappear from accounts

Coinbase is under fire for terrible customer service following reports of users’ accounts being hacked and drained of funds. According to a Tuesday investigation by CNBC, thousands of customers across ...
AOL

A Coinbase user thought he called customer support. Instead he lost $100,000 in 20 minutes to scammers

The crypto market was heating up and Fred, who is in his 60s and lives in Connecticut, figured it was a good time to shift some of the positions he held in his Coinbase account. After encountering ...
CNBC

Coinbase users slam new customer service phone support, ‘It was a joke’: CNBC After Hours

CNBC.com's MacKenzie Sigalos brings you the day's top business news headlines. On today's show, CNBC's Eamon Javers reports on a CNBC Investigation into Coinbase's new customer support after one ...