One of the biggest things changing in social media marketing is the shift from virality to building brand communities. For many years, brands decided their social media strategy based on engagement ...

Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. According to bestselling author and marketing expert Mark ...

It’s hard to pinpoint the exact moment the impact sector began to quietly unravel. At a time when we should be accelerating, we are instead witnessing the erosion of its connective systems. Trusted ...

INDIANAPOLIS (WISH) — Each week on Community Link, Carolene Mays takes a look at an organization or business that is making a positive impact on the community. This week, Mays was joined by Donisha ...

The number of data center projects canceled as a result of community pushback nearly tripled in 2025, and the pace only accelerated as the year went on. As hundreds of billions of dollars are directed ...

In the hard math of homebuilding’s 2025 reality — thin margins, wary buyers, stubborn input costs, and hesitant capital — it might be easy to dismiss something like a school supply drive as a ...

Gwendolyn Oglesby-Odom, EdD, MSN, RN, began serving as enterprise vice president of community engagement for Charlotte, N.C.-based Advocate Health in September, and she brought more than two decades ...

The City of Tucson Housing and Community Development Department and Tucson Pima Collaboration to End Homelessness have joined forces for a two-day community strategy session to address unsheltered ...