QR codes have proved versatile and efficient in the feedback collection arena. These matrix barcodes redirect users, upon scanning by a smartphone’s camera, to websites, questionnaires, or any other ...

Low-code and no-code apps are empowering customer-savvy employees to design customer experience automations. Non-progammers across every part of a business can now create applications that enhance ...

QR codes can be an efficient method of gathering customer satisfaction data for retailers and retail pharmacies. The pandemic created a resurgence for QR codes as brands and companies alike were ...

PALO ALTO, Calif. & ATLANTA, Ga. & HERZILYA, Israel--(BUSINESS WIRE)--Uniphore, a leader in Conversational Service Automation (CSA), today announced its agreement to acquire Jacada, a customer ...

Remember when we transitioned from calling it "surfing the internet" to "Googling"? It was one of those moments when technology became so ingrained in our lives that it became a verb. "QR-ing" may be ...

In recent years, ERP customers have had an awakening to the custom code dilemma. The custom code that once appeared necessary brings technical debt – and makes it harder for companies to migrate.