PITTSBURGH - February 14, 2018 - Printing Industries of America has launched a new Customer Service Professional Certification (CSP) program to train and validate the expertise of customer service ...

WHITE BEAR LAKE, Minn. - The first of approximately 3,000 service technicians within the Nexstar Network of members has become fully certified in customer service. Jeffrey Vicknair, an electrical ...

NEWLAND — A group of seven dedicated clients at Yellow Mountain Enterprises completed a customer service training course through the Mayland Community College Life Skills program, earning their ...

Customer service representatives help businesses develop strong relationships with their clients and customers. Representatives answer customer questions, help resolve problems, process refunds and ...

Guardian's Individual Life Contact Center has received the J.D. Power Customer Service Certification for the eighth consecutive year with a survey score that exceeded the benchmark required for ...

Only a quarter (26%) of business leaders have sent employees for customer and service excellence training in the past two years, while about a quarter (27%) say they are not planning for any training ...