Consumers quickly came to rely on apps like DoorDash and Uber Eats to conveniently deliver food to their homes and workplaces during the pandemic–and the trend shows few signs of slowing down.

Package.ai, a platform that provides artificial intelligence-based delivery for retail operations and customer service, said today it has raised $14 million in a early-stage funding round led by ...

Since 2015, Daily Harvest's goal has been delivering healthy meals to customers across the US. It's using AI across facets of the business, including customer experience and packaging. This article is ...

Digital transformation has improved many processes including operations, business efficiency, research and development, supply chain management, customer service delivery and more across many ...

There has been a significant increase in CX automation adoption among manufacturers, especially in customer service delivery, rebate management, IVR deflection and predictive analysis. As a disclosure ...