This Q&A is part of Observer’s Expert Insights series, where industry leaders, innovators and strategists distill years of experience into direct, practical takeaways and deliver clarity on the issues ...

Some conversations are tough. These conversations are where something is at stake. Giving feedback, verbalizing your opinion, setting a boundary. We tend to avoid these conversations because they make ...

First, I want to acknowledge and celebrate your courage for reaching out, showing your ASK, and requesting support while working in a toxic work culture. It’s not easy and it’s evident that you desire ...

Nearly every day you have to have hard conversations at work. Maybe it’s pushing back on your manager’s unrealistic deadline. Perhaps it’s confronting a colleague who consistently interrupts you in ...

(Mass Appeal) – No matter whether it’s at work or at home, there are times when you’ll need to have a difficult conversation with someone. By putting yourself in this uncomfortable position you will ...

Quick! What’s one thing that everybody tries to avoid even when it’s absolutely necessary? That is, besides getting a root canal? It’s initiating a difficult conversation with one's partner. Starting ...

Being a leader sucks most of the time. If you think it's easy or fun, you either aren't one or you're not a good one. Recently, my 8-year-old son declared he wanted to be a leader "to boss people ...

Today’s very best leaders stand out in great part because they have developed and honed the ability to skillfully handle difficult conversations. It’s this ability to talk with employees about ...

Most people don’t relish the thought of difficult conversations and research from the Chartered Management Institute found that 57% of managers would do almost anything to avoid one[i]. According to ...

Author, attorney, and conversation expert Jefferson Fisher helps us understand how to approach and engage in conflict. If you said “not well,” let conversation expert Jefferson Fisher offer you ...

As changes continue with Winston Salem/Forsyth County Schools, we are taking a closer look at how you can support your child’s mental health.This week we have already seen students walking out of ...