These individuals can turn any difficult conversation into a productive one. Most unlucky people have found themselves thrust into difficult conversations at some point in their lives. Whether it's a ...

Whether they’re about giving tough feedback, addressing conflict or navigating sensitive issues with stakeholders, having difficult conversations is an inevitable part of leadership. How you handle ...

Today’s very best leaders stand out in great part because they have developed and honed the ability to skillfully handle difficult conversations. It’s this ability to talk with employees about ...

One mayor barrier to success in business and happiness in life is our inclination to avoid conflict—which often means to avoid having a difficult conversation. Learning how to have difficult ...

Disappointment, hurt, boundaries, power, change, or loss—no matter how emotionally challenging the topic, they’re all ...

For leaders, keeping your workforce engaged and happy in 2025 is more than just the pay packet, working conditions, and benefits. The social contract between employers and employees has changed ...

Ever forced yourself to have a tough talk with someone in your life and found success? ‘Say More’ discusses how to have difficult conversations. What does it take to be a good communicator? Do you ...

Leda Stawnychko has received funding from the Social Sciences and Humanities Research Council of Canada. Anamika Choudhary does not work for, consult, own shares in or receive funding from any company ...

This Q&A is part of Observer’s Expert Insights series, where industry leaders, innovators and strategists distill years of experience into direct, practical takeaways and deliver clarity on the issues ...