For service-based businesses, demand rarely stays constant throughout the year. HVAC companies deal with summer heat waves, plumbing teams face winter pipe bursts, and appliance repair services often ...

The newly released platform introduces a flexible architecture that allows companies of any fleet size to configure their dispatch environment according to their operational structure. The system ...

As emergencies unfold and seconds count, the calm voice on the other end of a 911 call often goes unseen, but not ...

Phillips Industries’ new Cincinnati-area distribution center is now shipping aftermarket trucking parts nationwide, aiming to speed up delivery times for customers.

Toronto, Canada, 28th Jan 2026 – FieldCamp, a provider of field service management software, has introduced its new AI Dispatch Software, designed to automate technician assignment, scheduling, and ...

JONESBORO, Ark. (KAIT) - The Arkansas Municipal League named Jonesboro the 2025 Trendsetter Award winner for technology and security for its implementation of an emergency medical dispatch program ...

The Lompoc Police Department is rolling out a new tool for dispatchers. The AI-assisted software is called Hyper. Tuesday marked the first day the program was implemented with the department’s call ...

SHEBOYGAN – The Sheboygan County Emergency Communications Center has been named an Accredited Center of Excellence by the International Association of Emergency Dispatchers. The center is the third in ...

TRAVERSE CITY — A full rollout of Grand Traverse County’s Central Dispatch AI assistant has been delayed because of technical problems. The county’s implementation of the new automated assistant ...