One of my users, let's call her Alice, reported that she couldn't edit an important Excel file - Excel reported that "Bob" had it locked. This file is on a CIFS share located on a NetApp filer. I was ...

We’ve all been there—staring at a locked Excel file, unable to make the edits we desperately need because the password is nowhere to be found. It’s frustrating, isn’t it? Whether it’s an old file you ...

Q. Help! I have been working on a very important Excel file for a client, and suddenly my computer locked up and says, “Excel is not responding.” Is there anything I can do so that I don’t lose all of ...

We may have mentioned this once before, but just in case we didn't: You cannot drag a locked file to the Trash. If you try, you will get a message warning that you do not have sufficient privileges to ...