When AI falters, it’s easy to blame the model. People assume the algorithm got it wrong or that the technology can’t be trusted. But here’s what I've learned after years of building AI systems at ...

Let’s be honest — “AI” has become the industry’s favorite buzzword. Everywhere you turn, lenders, servicers, and fintech platforms are talking about chatbots, assistants, or “AI-powered” systems. But ...

Finance has always rested on a simple moral contract. When decisions affect people's money, homes and futures, someone must be able to explain why those decisions were made. That principle once lived ...

AI decisions are only defensible when the reasoning behind them is visible, traceable, and auditable. “Explainable AI” delivers that visibility, turning black-box outputs into documented logic that ...