Windows users without a hefty dose of technical knowledge always have a tough time getting help. If you don’t have a geeky friend handy, PC problems often mean dragging your computer down to the Geek ...

But building your own PC—easy as it can be, as you can see in our Rigged Up section—doesn't necessarily mean you are your own best tech support. At least not compared to the feelings that Mac users ...

From time to time, I run into people who say they don’t “do” technology. Most of these people are over 55 years of age. At this moment, 28 million Americans are digitally illiterate. Compound that ...

SPRINGFIELD – Digital access is the great equalizer for people across the world, but not everyone owns and knows how to use a computer. Now a nonprofit workforce development company is hoping to ...

Springfield - Springfield Technical Community College in July will offer a free computer and digital literacy course for anyone looking to develop or enhance critical skills needed to compete in the ...

A tech support rep calls and offers to fix a computer bug you haven't even noticed, or a pop-up warning appears on the screen, instructing you to dial a number for help. In this con, scammers pose as ...