DALY CITY, Calif.--(BUSINESS WIRE)--Genesys: News Facts: About Genesys Social Engagement: Genesys Social Engagement analyzes social media interactions and applies intelligent customer routing and ...
SAN MATEO, Calif. & SAN FRANCISCO--(BUSINESS WIRE)--Guidewire (NYSE: GWRE) and Genesys®, a global cloud leader in AI-powered experience orchestration, announced the Genesys Cloud™ platform’s new Ready ...
Genesys Cloud AI Guides, the first capability released for Genesys Cloud AI Studio, will equip brands to rapidly design, deploy and govern virtual agents that can operate with greater autonomy across ...
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