(MENAFN- iCrowdNewsWire)The pandemic did throw light on opportunities and scope of improvements in how IT was used to run businesses. It is becoming more and more common for businesses to use ticket ...

Kayako offers solid help desk functionality with strong ticketing and collaboration features, but recent price increases have made it less attractive for smaller businesses. While its unified customer ...

A powerful and easy to use system that isn’t as competitively priced as it once was. But whatever is asked for this software, it might well be worth it for the high level of customisation and ...

Operational resilience has become a top priority for many organizations, particularly for banks and financial services. It's no longer merely an ...

Our office (about 250 people, maybe 1000 systems overall) is managed by 2 IT guys (me and a co-worker) plus 1 server guy. As long as this place has been around, we've had no help desk ticketing system ...

If you're looking to automate your help desk look no further than these 10 popular help desk ticket tools that can help you create a more streamlined customer service experience. Help desk software is ...

Ticketing software for help desks is a critical component for companies seeking to deliver superior customer support. Such software enables businesses to manage and coordinate customer requests ...

IRVINE, Calif., April 8, 2021 /PRNewswire/ -- HappyFox Inc., makers of a top-rated help desk platform, today announced a new voice integration with Dialpad, the industry leader in AI-powered ...

This is a comprehensive list of best project management ticketing systems, covering standout features, pricing, and more. Use this guide to find your best fit. Project management software has ...