Forbes contributors publish independent expert analyses and insights. Jordi Lippe-McGraw is a travel writer and founder of PAK Rêve bags. The travel industry, always dynamic and ever-evolving, is ...

Hotels are training concierges to offer more personalized services like sleep advice and expertise on cannabis. It's a way for hotels to stand out from competition and keep guests coming back. The ...

American Express customers often rave about the company’s concierge service more so than their credit cards. Cardholders have access to a team of knowledgeable professionals who can help them with any ...

Photo Credit: 25hours Hotels is trying to reinvent the role of the hotel concierge into that of a community-wide concierge. 25hours Hotels In late July, the 25hours Hotel HafenCity in Hamburg debuted ...

Having a credit card with concierge benefits is like accessing an entire team of personal assistants. Concierges can handle ...

Did you think concierge services were limited to hotels and other hospitality establishments? Think again! Personal concierge services are booming, thanks largely to the increase in valuing ...

Big Sky, Mont., is just one example of a market where an influx of luxe hotels has led to spiking demand for hotel concierges. Photo Credit: Zorro Stock Images/Shutterstock.com In an era of AI ...

IN THE AGE of one-click bookings and Instagram-inspired itineraries, the hotel concierge might seem like a charming anachronism. If a hotel does have a dedicated concierge, the desk often blends so ...