How ServiceNow uses internal AI pilots to launch successful customer tools

ServiceNow's AI tools, developed internally under Kellie Romack, aim to boost IT services. The company noted more than 240 AI ...

Cohesity and ServiceNow Deliver Real-Time Recovery for Enterprise AI Agents

ServiceNow enables organizations to build, register, and orchestrate AI agents across the enterprise with the governance, visibility, and security that mission-critical operations demand. Cohesity ...

ServiceNow resolves 90% of its own IT requests autonomously. Now it wants to do the same for any enterprise

ServiceNow's new Autonomous Workforce framework inherits enterprise permissions from deployment — so AI specialists can't ...

Zenity Announces Partnership With ServiceNow to Operationalize AI Agent Risk Reduction in SecOps

ServiceNow SecOps now natively includes Zenity security signals and controls, giving customers built-in protection and governance for AI agents. SAN FRANCISCO, March 24, 2026--(BU ...
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What It's Like to Work at ServiceNow

ServiceNow is recognized as (one of the strongest employers in its industry; a stable and rewarding workplace; an innovator where people want to work; a company known for supportive culture and ...
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ServiceNow to Acquire Hitch Works to Help Customers Address Talent Gaps

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW) today announced it has signed an agreement to acquire Hitch Works, a skills mapping and intelligence company. Hitch will add a new layer of ...

'So much of the work is going to be done by agents': ServiceNow CEO says graduate unemployment could reach 30% because of AI agents

ServiceNow CEO Bill McDermott has becomethe latest in a long list of business leaders to suggest AI adoption, particularly ...

C1Secure Named ServiceNow 2026 Breakthrough Transformation Partner for the Americas

C1Secure today announced it has received a prestigious 2026 ServiceNow Partner of the Year Award, recognizing its outstanding achievements and contributions to the ServiceNow ecosystem. The company ...