(NYSE: RNG), a global leader in AI-powered business communications, today announced it is integrating OpenAI to advance enterprise-grade voice AI. The effort combines RingCentral's trusted ...
The communications artificial intelligence wars continue unabated as every unified communications-as-a-service and contact center-as-a-service vendor loads its products with new capabilities to one-up ...
RingCentral on Wednesday announced new features for its AI-based contact center offering, RingCX, that included what the firm said is a “real-time AI powered assistant for both agents and supervisors.