“You can’t manage what you can’t measure” is a tired mantra, so let’s advance the discussion: What the heck are you measuring---and why? Talk to enough business owners, investors and advisors and you ...

Performance metrics have been around government for quite some time, maybe ten years or more. It started with City Stats and has spread across the nation to other governments. I struggled with ...

Of course you like them; you hired them. And of course you're rooting for them – they work on your behalf every day. If your small business is like many others, you run a tightly knit operation that ...

Introduction Supply support activities (SSAs) are critical components of Army sustainment and the supply chain. However, ...

Delivering efficient and optimised storage performance for virtual environments can be difficult to achieve because so many components in the infrastructure stack must interact. But optimum storage ...

Through literature review and collaborative design, we propose the Focus, Activity, Statistic, Scale type, and Reference (FASStR) framework to provide a systematic approach to health care operation ...