If you had to describe your company’s mission in a single sentence, what would your pitch read or sound like? One good way to summarize what you do and boil it down to one clear sentence, in my ...

A lot of inventors are confused about what they’re selling, which is why they’ll do things like show me their patent or drawings when I ask, “What’s your idea?” What an innovation does is important.

Is it truly possible to condense the science of employee engagement into a single sentence? It is and I’m about to convince you of that. But first I need to explain why I’m taking this extreme ...

I received an interesting email from a Sales Vault member recently. He wrote about how his 26 year old CSR is having tremendous success communicating with clients. They are actually replying to her ...