In a recent blog post, ECI Healthcare Partners discusses one emergency department’s unique program to improve patient experience, strengthen its reputation in the community, and provide a ...

This year, National Patient Experience Week is observed from April 28 through May 2. This annual event celebrates and recognizes the dedication of healthcare professionals who enhance the patient ...

Patient Experience Week this year runs from April 24 through April 28, according to the Beryl Institute. Here are three things to know about the week and how to recognize it in your facility. 1.

Every week, our organization receives an average of 8,000 patient comments. Most of them describe a range of experiences and journeys: anxiety, pain, and worry, but also respect, comfort, and ...

RICHMOND, Va. (WRIC) — Through VCU’s Standardized Patient Program, actors find themselves on an uncommon stage and medical students find themselves practicing to perform difficult conversations. It ...