Customers' fears that they could be forcibly switched onto prepayment energy meters may be putting people off getting smart meters, MPs have warned. Last winter smart meters were used to switch some ...

Add Yahoo as a preferred source to see more of our stories on Google. Thousands of energy customers who were forced to have prepayment meters installed in their homes are set to receive compensation ...

Energy suppliers should stop forcing vulnerable households on to prepayment meters, the government has said. Business Secretary Grant Shapps warned he would "name and shame" suppliers who were doing ...

The forcible instalment of energy prepayment meters for the over-85s is set to be banned under new rules, according to reports. The fresh guidelines have been agreed by all energy supply firms and ...

Thousands of energy customers who has prepayment meters installed without their permission will be entitled to up to £1000 compensation. Regulator Ofgem today said suppliers who breached the rules ...

Everyone with a smart meter will be eligible for £40 payments under a new rule now in place from energy regulator Ofgem. Households which have to wait more than six weeks for installation, or who have ...

The long-term sustainability of prepaid electricity systems depends on three foundational principles: security, ...

Thousands of energy customers who had prepayment energy meters forced fitted will get compensation or have their debts written off, Ofgem has said. The regulator said eight companies will give payouts ...

British Gas is currently under scrutiny by Ofgem after an undercover investigation revealed that agents working for Arvato Financial Solutions - a company used by British Gas to pursue debts - have ...