Labor disputes have been in the news. Strikes in the U.S. automotive and entertainment industries have served as reminders of tension not only between workers and management but also between humans ...

In a world of personalization, instant gratification, speed, tech, data and AI, there is a delicate balance that must be struck between automation and knowing where a human touch is needed. As we see ...

What do employers need to consider to effectively balance tech and the human touch. Ayaskant Sarangi, Mphasis’ Chief HR Officer, shares his insights after having worked on the issue for the last two ...

ActionBase – Human processes are business processes that generate a business outcome that is heavily dependent on interactions between people. These are also called “tacit interactions†by ...