As society struggles with how best to combat the spread of digital falsehoods in the form of misinformation, disinformation, “fake news” and foreign influence, much of the emphasis to date has been on ...

Perhaps the greatest irony of the digital era is that while Silicon Valley portrays itself as pioneering the future of modern society, much of its innovation lies in merely adding a digital flourish ...

BUFFALO, N.Y. - University at Buffalo librarians are offering real-time, online reference assistance to students, some as far away as China, using AOL Instant Messenger software (AIM) in the popular ...

What if Google, the Internet’s favorite answer-bot, was made of flesh and blood? With “Answers Here and Now,” it almost is. The new online service, launched here last month, lets local library patrons ...

At the University of California at Merced’s library, there is no reference desk and there never has been. The way reference services are delivered there would intrigue some and disturb others. At the ...

BLOOMINGTON As a reference librarian at Bloomington Public Library, Amy Richard has fielded her share of panicky calls from people wanting to know how to get grape juice or some other stain out of a ...

Concord reference librarian Robbin Bailey answers question as she reads to the young children upstairs at the library. Concord reference librarian Robbin Bailey reads to the young children upstairs at ...

I know it is a common stereotype for an old guy to complain about how good the kids have it today. I, however, will take a little different approach: We have it so much better today when it comes to ...