Employee relationship management is a process that companies use to effectively manage all interactions with employees, ultimately to achieve the goals of the organization. For larger companies, a ...

Abstract: Customer Relationship Management (CRM) systems have come a long way in their evolutionary life cycle. From being used as a mere Rolodex of customer information, they have transformed into ...

Over the past few years, I have attempted to clarify some of the key terms in the procurement lexicon. Previously, we have looked at category management and supply chain risk. Now I will aim to shed ...

LONDON--(BUSINESS WIRE)--Quantzig, a leading analytics advisory firm that offers customized analytics solutions, has announced the completion of their new article on customer relationship management.

If your organization isn’t tapping into the benefits of customer relationship management, it could fall behind the competition. Many business owners are already aware of Customer Relationship ...

As pharmaceutical and life-sciences companies search for the most effective, efficient ways to manage collaboration with the physicians who conduct research, write articles, or speak on their behalf, ...

Achieving true (a.k.a. strategic) maturity in business relationship management (BRM - versus tactical account management) is the cornerstone strategy in achieving CIOs' current top priority: ...

As a small-business owner, you work hard to get new customers, and once they visit your website or walk in the door, you should do everything you can to make sure they stay a happy customer and return ...

Manufacturing professionals are tasked with managing many aspects of the company, from production operations to sales operations to profit & loss (P&L) statements. It makes sense, suggests Brian Mundy ...

Personal relationship management apps help you improve your relationships with other people. They help you keep track of everything by storing all your contacts, whether friends, family, or work ...