What if coding wasn’t just about writing lines of code but orchestrating a symphony of tasks executed seamlessly in the background? Enter the era of remote agents, a new development in AI-assisted ...
Microsoft is preparing to make remote AI agents a native part of Visual Studio, marking a key evolution in how developers interact with GitHub Copilot and the IDE's AI-assisted features. According to ...
Microsoft's Agent 365 will be able to automatically pick up on artificial intelligence agents developed with the company's software, as well as systems from Adobe, ServiceNow and Workday. IT ...
Autonomous AI agents are creating a new identity blind spot as they operate outside traditional IAM controls. Token Security ...
Forbes contributors publish independent expert analyses and insights. I write about innovation, the future of work and remote work. Capable of automating tasks and taking actions autonomously, AI ...
As I discussed in my previous post, “A New Talent Acquisition Strategy: Virtual Interviewing,” knowing how to recruit the right contact center agent for remote work is a critical starting point for ...
The pandemic taught us all how to work differently. This includes call centers, which have had to adapt to managing agents from afar. The change in the work environment requires new behavior, ...
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