NetworkStreaming the only company that offers an appliance-based remote control support software, will release SupportDesk 9 this week. One of five solution providers that allow clientless remote ...

It’s estimated that between 25 and 30% of the U.S. workforce will likely work from home one or more days a week in 2023 and beyond. This means tech support and help desk workers, many of whom may also ...

The Remote Help app looks a lot like or has a similar function as the existing Quick Assist app on Windows, but with a few significant advantages which include: It integrates with Microsoft Endpoint ...

When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue quickly and conveniently. As many businesses around the U.S. have permanently ...

Is your Samsung Smart TV remote control slow to respond? There are several factors that can cause this problem such as a weak battery power, remote needs to be paired, button on the remote is stuck, ...

Universal remotes are a convenient way to control multiple devices without separate remote controls. If you own a Toshiba TV and want to program a universal remote to control it, this post will guide ...

Microsoft on Tuesday described Microsoft Endpoint Manager (MEM) as becoming a "single, cloud powered solution" for organizations, with new capabilities. Most of the new MEM capabilities described this ...

Looking to upgrade your driving experience? Consider investing in a remote starter. With a handy remote starter in your pocket, you can control the environment inside your car before you ever get into ...

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As industrial facilities face mounting pressures to increase uptime, reduce costs and manage workforce limitations, the need for responsive, scalable support services has grown. This is leading to ...