Oracle's efforts to please its UK users seem to be succeeding, with a survey finding customers more content with the vendor's product support than they were a year ago. Last year's UK Oracle User ...

Oracle database customers running version 11g Release 1 have until the end of this month to upgrade, or else face increased annual maintenance fees. The vendor provides five years of Premier Support ...

The Oracle Applications Users Group (OAUG) and Oracle Corp. remain divided over who should control the conferences aimed at users of the company’s business applications, nearly three months after ...

Oracle's new AI-powered support portal is frustrating customers and support engineers who are struggling to find the basics, such as old tickets, links to database patch programs and release schedules ...

The OAUG Customer Support Council is made up of applications users who provide collective feedback directly to Oracle regarding existing support services and influence the development of new support ...

Oracle co-President Mark Hurd weighed in on the contentious topic of third-party software maintenance at the Collaborate user group conference in Denver this week. Some Oracle and SAP customers have ...