Buyer's regret is real, and sometimes it means taking an item back even thought it isn't defective. Just beware -- restocking fees aren't what they used to be.

Amazon is a go-to marketplace for millions of Americans, even more so with the holiday shopping season in full swing. Overall, consumers say they find the online retailer’s return policies to be ...

A growing number of big-name retailers are quietly charging customers to return online purchases — a shift that industry watchers say now affects roughly three‑quarters of stores. Watch below: Instead ...

A straightforward restocking and organizing process captured in real time. You’ll hear only the natural sounds of movement, packaging, and item placement. No talking, no music — just an unedited look ...