Salesforce has agreed to acquire AI startup Cimulate, which focuses on intent aware search, to strengthen its Agentforce Commerce platform. The company has also announced plans to cut nearly 1,000 ...
Salesforce has expanded its AI tools with Agentforce, a platform to help users automate tasks. Agentforce uses generative-AI models that build on Salesforce's existing products. This article is part ...
In "Personalized: Customer Strategy in the Age of AI," Mark Abraham and David Edelman emphasize that in today’s hyper-competitive landscape, delivering a seamless, tailored customer experience is ...
Software. As AI agents replace human users, discover how outcome-based pricing is saving giants from the SaaSpocalypse.
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