We analyze two scheduling problems for a queueing system with a single server and two customer classes. Each class has its own renewal arrival process, general service time distribution, and holding ...

Booking an appointment or virtually queuing to receive service from a bank, local government office or a retailer has never been easier. Customers can receive a virtual ticket, stay informed, book and ...

ASHEVILLE, N.C.--(BUSINESS WIRE)--ACF Technologies, a global leader in appointment scheduling, queue management and event booking solutions, has expanded their offering with a WhatsApp integration.