Self-checkout machines increasingly overwhelm retail from groceries to airports with the promise of speed and lower labor costs. A new screen request for tips on machine-only transactions, however, ...

Some things in life seem highly appealing to begin with, only to lose their sheen once you actually experience them for yourself. And for the longest time, that was exactly how I felt about using the ...

You may have a love or hate relationship with the supermarket's self-checkout lanes. On days when I feel particularly impatient or have a small grocery load, I head for the self-checkout lane, hoping ...

A study tracked purchases at grocery stores during the rollout of self-checkout between 2008 and 2011. Shoppers were significantly more likely to buy stigmatized items—especially condoms and pregnancy ...

Higher prices are driving theft at self-checkout in stores. A recent survey by online financial marketplace LendingTree said 27% of self-checkout users have purposefully taken an item without scanning ...

Target is rolling out new self-checkout features, geared toward customers who are blind or have low vision. Target announced on Sept. 26 that it has added new, accessible technology to self-checkout ...