Scorebuddy Named to G2’s 2026 Best Software Awards for Customer Service and EMEA Software Companies

Recognition based on verified customer reviews places Scorebuddy among the top Customer Service Software products and ...

SQM Group Earns Spot on G2’s 2026 Best Software Awards for Customer Service Products

G2 recognition is unique because it recognizes companies based on independently benchmarked software user reviews and ...
Forbes

The Rise Of AI And The Decline Of Legacy Software In Customer Service

In the realm of customer service, a monumental shift is underway. Outdated legacy software faces an existential threat from the relentless advancement of AI-powered solutions. This transformation is ...
Computerworld

CRM software: Customer service for a song

When Mike Gillespie arrived in January 2000 at SecureLogix Corp., a firewall and security management firm in San Antonio, he knew he had a big job ahead of him. In September 1999, the 90-employee ...

14.ai Emerges from Stealth, Launching the World’s First AI-Native Customer Service Agency

SAN FRANCISCO, CA, UNITED STATES, March 3, 2026 / EINPresswire.com / — SAN FRANCISCO, CA — March 2, 2026 — 14.ai announced its public launch today with a bold claim: the world’s first AI-native ...
Forbes

What Is Customer Service? Definition And Best Practices

With nearly two decades of retail management and project management experience, Brett Day can simplify complex traditional and Agile project management philosophies and methodologies and can explain ...