Change management is among the most complex and challenging processes Global 2000 organizations face. Indeed, many IT service quality problems can be linked directly to poor change-management ...

Developers managing changes to e-business applications face far greater challenges than those in other development environments. These highly complex applications affect revenue, profitability and ...

Organizations embrace change initiatives for a variety of reasons, including streamlining, fixing broken systems and staying competitive. Change is simply a reality of doing business these days. To be ...

In my last post I introduced communities of practice as a tool for change management. Today I’d like to go deeper and share specific ways CoPs can help companies become more change-agile. The Prosci ...

FrontRange Solutions – When it comes to times of change; whether new business, mergers & acquisitions or downsizing, maintaining customer focused Service Management can be a real challenge. Typically ...

Welcome to the first in a series of three articles that cover the adoption and change management (ACM) process. This formal process is designed to increase end user adoption of new technology and ...

Forbes contributors publish independent expert analyses and insights. Mark Murphy covers leadership, hiring and employee engagement. Change management is notoriously difficult. It's so hard, in fact, ...