Instant messaging has become the latest employee productivity tool. A customer-service representative can use it as a quick and easy way to answer an inquiry, whereas a salesperson can inform a busy ...

My former supervisor and I used to rely on instant messaging as a critical application to get our jobs done. As Web site managers, we could run through the site code together in one window and in ...

WILMINGTON, Del.--(BUSINESS WIRE)--With the rise of remote and hybrid work, more employees are now using instant messaging apps to communicate with colleagues, vendors, partners and suppliers, ...

NHS staff have been issued with new guidance on using instant messaging services such as Whatsapp to co-ordinate patient care during emergencies. Medics have already turned to communication channels ...

If you're an avid instant messenger, you probably know what I mean: "Instant messaging doesn't work for me, does it work for you?" Yet I appear to be on the way to becoming a minority, a fuddy-dud ...

AOL Chairman Steve Case and crew are stalling the advancements needed for instant messaging to reach its full potential. If AOL doesn't wake up, and fast, by truly opening up interoperability between ...

It has been several years since instant messaging worked its way from teens' rooms to boardrooms. What started as an easy and hip way for youngsters to communicate with their peers has turned into an ...

The companies, through their iPlanet software collaboration, are quietly working on instant messaging software for businesses, a market segment where Microsoft and IBM lead. Stephen Shankland worked ...

Personal embarrassment pales, however, when compared with the ramifications of a business message getting into the wrong hands. E-mail has made it easier to have that happen. Click the mouse and, poof ...

When it comes to using instant messaging as an advertising vehicle, most marketers are missing the boat, according to new research. A report from JupiterResearch revealed that only seven percent of ...

A national survey released today indicates that instant messaging (IM) has grown 19 percent since last year and is penetrating the United States market as deeply as e-mail — with many Americans ...

ROCK ISLAND -- From learning about campus life to application questions, current and potential Augustana College students can receive answers right at their computer. The admissions department is ...