Every once in a very long while, I get to review a product that strikes me as a stepping stone toward the future. Microsoft Lync 2010 combines instant messaging, VoIP calling, live meetings, and ...

Since Wipro has a presence across multiple geographies, the company was keen to adopt a more optimal and seamless solution to enable better collaboration among users. In fewer than three months, Lync ...

As Microsoft launched its Lync unified communications product last week, CIO.com’s Shane O’Neill investigated how one company is using it to improve customer communications. During a discussion panel ...

Microsoft Office Communications Server (OCS) 2007 R2, which was released in early 2009, does a credible job of providing presence awareness, instant messaging, conferencing and voice capabilities.

Lync makes communication easier and could be a money saver, but it has the potential to be a worker distraction and eat up network bandwidth Lync, the next generation of Microsoft’s Office ...

More contextual information is available, but there are some new twists as well. As you move from using Lync just for instant messaging and presence to using Lync as a complete telephony replacement, ...

Microsoft's Office Communication Server "14" is now known as Microsoft Lync 2010, and it's due to hit the market by year's end, said Kirk Gregersen, senior director of Microsoft Office product ...

How can you proactively be alerted to problems in your Lync infrastructure? In my last post, I wrote about using the Lync Monitoring Server to track usage, adoption and call quality, but these are ...

The U.S. Army has linked military radios and chat systems with cell phones, instant messaging and other commercial products that can facilitate communications among the U.S. military and NATO allies.

Need to meet with someone across the country, or even the world? Save yourself the money and hassle of traveling. UB offers students, faculty and staff convenient virtual conferencing through ...

During a discussion panel at the launch event for Microsoft Lync last week, Estee Lauder IT exec Earl Newsome rattled off a line that could have been scripted by Microsoft (It wasn’t, I checked). He ...