The new contract enables the US Army and DoD to use Salesforce cloud tools to improve support services.

The 10-year agreement involves Salesforce as a long-term tech partner supporting data integration, AI, and cloud-based ...

Monday - Friday, 6:00 - 7:00 PM ET In a Wednesday interview with CNBC's Jim Cramer, Salesforce CEO Marc Benioff discussed the enterprise software company's new platform, "Agentforce," and described ...

Available now, Salesforce has integrated Apple Business Messaging in Service Cloud so Salesforce customers can offer AI-assisted support, appointments, and purchasing. Salesforce also announced the ...

Health and dental plan company Simplyhealth is using generative artificial intelligence (GenAI) technology to cut the time it takes to respond to customer emails. The company said its use of ...