Mark Bruk, a frequent business traveler, always packs a Plantronic headset with an ear bud and microphone so he can plug into any computer and make phone calls on the cheap. Once he finds an Internet ...

Voice over Internet Protocol (VoIP) call quality is going down the tubes, or so says a recent study by Brix Networks, which found that one out of every five VoIP calls is of unacceptable quality. "It ...

Gone are the days when communication relied on bulky desk phones and copper wires. In fact, for many young people, traditional landlines have become relics of the past. After all, the ability to make ...

VoIP security issues and lack of a business need for unified communications (UC) are slowing the adoption rate of these technologies, especially among small and midsized businesses (SMBs), results ...