At its annual WebexOne conference today, enterprise software and networking giant Cisco announced an ambitious new AI strategy aimed at improving communication and collaboration through its Webex ...

Cisco Systems Inc. is upgrading Webex with new artificial intelligence features designed to make customer service teams more productive. The company debuted the update today at the Enterprise Connect ...

Cisco unveils Webex AI Agent to enhance customer experience and introduces new AI-powered solutions for productivity. Webex AI Assistant updates streamline workflows, with new features like suggested ...

-- New Webex AI Quality Management uniquely empowers supervisors with actionable insights and real-time coaching with visibility across both AI and human agents. -- Webex AI Agent and Cisco AI ...

At this year’s Enterprise Connect, Cisco rolled out new AI agents for Webex designed to improve customer service experiences. Cisco is adding new features to its Webex collaboration tool as it expands ...

On October 23, 2024, at WebexOne, Cisco unveiled the Webex AI Agent, AI Agent Studio and Cisco AI Assistant features for Webex Contact Center, as well as the Cisco Ceiling Microphone Pro, a Workplace ...

Cisco Systems Inc. said today it’s bringing agentic artificial intelligence capabilities to its contact center and video conferencing platforms, helping customer service agents and employees boost ...

Cisco has unveiled new artificial intelligence (AI-)powered features in its contact centres, including the Webex AI Agent, AI Agent Studio and Cisco AI Assistant features for its Webex Contact Centre ...

Cisco has updated its Webex application for the Apple Vision Pro with the introduction of Cisco Spatial Meetings and the Webex AI Assistant. Now, Cisco's latest update to its Apple Vision Pro ...

Cisco has unveiled its vision for agentic artificial intelligence (AI) collaboration, along with new AI-powered collaboration solutions designed to create what the company claims will be ...