DALLAS--(BUSINESS WIRE)--CommunityWFM, a leader in providing unified, cloud-based workforce management solutions, today formally announces its rebranding from Workforce Management Software Group to ...

Workforce management (WFM) is the process by which a company makes all of the complex factors of running a successful business come together to maximize an organization’s productivity and competency.

Laura is a freelance writer specializing in small business, ecommerce and lifestyle content. As a small business owner, she is passionate about supporting other entrepreneurs and sharing information ...

Precedence Research valued the global workforce engagement management (WEM) market at $9.4 billion in 2023 and expects it to hit $10.5 billion in 2024, topping out at $31.4 billion by 2034. This ...

EmployBridge chief workforce analyst Joanie Bily, on the heels of the U.S. adding 916,000 jobs in March, told FOX Business "Mornings with Maria" that there is "pent up demand in the workforce" which ...

Much has changed in the world of work over the past several years: labor shortages, the great reshuffling, remote work and worker demands for flexibility and improved employee experience. High ...

Workforce management in manufacturing, or any other business sector across the supply chain, is a juggling act for business leaders and human-resources professionals. Now more than ever, worksites are ...

With the right workforce management strategies in place, contact centers can optimize their operations and create a better experience for agents and customers. Editor's note: This article was updated ...

Abstract: Generative AI-Powered Retail Store Workforce Management explores how generative AI reshapes workforce management in retail by enhancing core functions such as customer service, inventory ...

It’s an uphill battle – figuring out what field resources you have available, what projects to put them on and how they will get there on time. Many construction contractors have an inefficient ...

DALLAS--(BUSINESS WIRE)--CommunityWFM, a leader in providing unified, cloud-based workforce management solutions, today formally announces its rebranding from Workforce Management Software Group to ...