Workforce management (WFM) is the process by which a company makes all of the complex factors of running a successful business come together to maximize an organization’s productivity and competency.

A total workforce management strategy allows businesses to keep the whole workforce in focus for increased agility, productivity, and bottom-line impact. In today’s competitive talent landscape, ...

Explore the 10 healthcare workforce challenges defining 2026 and how leaders plan to address AI integration, burnout, and staffing shifts.

People are a company’s most important asset and that’s why it’s important to focus on them when building a strategy for your construction business. One of the most noticeable differences between ...

Forbes contributors publish independent expert analyses and insights. I help executives track and innovate against business disruptions. The narrative around AI in the workplace has often been ...

Abstract: Generative AI-Powered Retail Store Workforce Management explores how generative AI reshapes workforce management in retail by enhancing core functions such as customer service, inventory ...

In 2019, a leading health system was navigating the complexities of its formation from the merger of two major healthcare organizations—a merger that created the largest not-for-profit health system ...

Suggested Citation: "Chapter 1 - Introduction." National Academies of Sciences, Engineering, and Medicine. 2023. Bus Operator Workforce Management: Practitioner's ...